Guidelines

Guidelines

Introduction 👋

Matchly is a place where people are free to express themselves authentically and equally, while feeling empowered to connect with their own personal audience. To ensure that all Matchly users can enjoy the fun, we've set up some guidelines for your safety. Make sure to read our full Terms of Service and Privacy Policy in addition to these guidelines, as they are a summary and not meant to supplant our full terms.

How should I use Matchly? ✅

Be REAL
When you create an account on Matchly, make sure to provide information that is complete, accurate, and current! In order to provide the optimal app experience for you and the Matchly community, we need you to be honest and authentic with us while using the app. Plus, providing inaccurate information is in violation of our Terms of Service, so make sure to be real and be authentic while using Matchly!

Be YOU
When using Matchly, be sure to be you! Providing an inaccurate Instagram username may yield a worse user experience. We don’t ask for your Instagram password or any other private information, so you and your user information are safe at Matchly. Check out our Privacy Policy for more information on this!

Have fun
Matchly was created to give people a new means of knowing themselves and new people. Make sure to use this freedom to have fun and express your authentic self, while also protecting the Matchly community around you. Your own fun doesn’t have to be at the sake of anyone else’s!

So what’s not allowed on Matchly? ❌
In order to keep the Matchly community safe, there are some forms of content that are not allowed on our platform, such as:

Bullying, Harassment, Bigotry, Violence, or Threats
Bullying and Harassment:
• Don't post anything that could be viewed as bullying, abuse, defamation, harassment, stalking, or targeted hate towards other users.
• Don't spread gossip or harmful rumors that have no truth without referencing these as such.
• Avoid the use of hurtful or derogatory names or terms towards those who may be offended by such.

Bigotry:
• Don’t use hate speech or discriminate based on race, age, ethnicity, gender identity, religion, sexual orientation or disability.
• Don't use unnecessary stereotypes or make insensitive jokes based on race, age, ethnicity, gender identity, religion, sexual orientation or disability.
• Don’t make anyone feel unwelcome in the Matchly community.

Violence:
• Don’t threaten or foretell violence towards others.
• Don’t promote or encourage suicide, self-injury, eating disorders, or any other kind of harmful ideology towards others.
• Don’t promote or aim any kind of physical violence towards yourself or others.
• Don’t share information or strategies that would assist in the execution of harmful events towards others.
• Don’t share overly graphic depictions of violence.

Threats:
• Don’t make any kind of threat, whether direct, veiled, or vague, towards any other user.
• Don’t make cybersecurity threats arousing concern in other users.
• Don’t promote, threaten, detail, or publicize cruelty to animals.
• Don’t use Matchly to promote, engage in, recruit, or spread terrorism or violent extremism.
• Don’t make death threats towards anyone, including yourself, on Matchly.

Spam, Trolling, Misinformation, or Promotion
Spam:
• Don’t submit the same content multiple times.
• Don’t flood a user’s inbox unnecessarily.

Trolling:
• Don’t use Matchly solely as a means to instigate conflict, create hostility, or begin arguments.
• Don’t post with the objective of misleading, embarrassing, or arguing with others.

Misinformation:
• Don’t use Matchly to impede or obstruct justice.
• Don’t use Matchly to obstruct participation in an election or any other kind of civic responsibility.
• Don’t use Matchly to confuse or deceive others regarding elections or other political procedures.
• Don’t impersonate another person to mislead or confuse others, or to promote or threaten violence.
• Don’t knowingly share fake news or falsehoods.

Promotion:
• Don't share unauthorized promotional material, 'junk mail', 'chain letters', 'pyramid schemes', or any form of solicitation with personal or commercial intent for revenue or brand growth.
• Don't promote or attempt to raise funds for violent organizations, hate groups, illegal goods and services, or any unauthorized or criminal group.
• Don't excessively promote your own or other personal or commercial social media accounts, businesses, or organizations.
• Don’t claim to have a relationship with Matchly or that Matchly endorses you or your products or services.

Sexual Content
Sexual Harassment:
• Don’t promote or describe any sexual acts.
• Don’t threaten other users with the publishing of sexual content, either as a means of coercion or blackmail or in any other manner.
• Don’t lie about, dox, defame, or damage anyone using sexual content or information about their sexual history or behavior.
• Don’t promote, encourage, or participate in sexual violence.

Soliciting Sex:
• Don’t pressure anyone to engage in sexual behavior.
• Don’t ask for or offer sexual behaviors, and don’t expect compensation or reciprocation for any inappropriate requests.
• Don’t share or seek contact information in the sole pursuit of sexual endeavors.

Sexualization of Minors:
• Don’t engage in sexual conversations or activity with minors on Matchly, or any such behavior or conversation that may be construed inappropriately.
• Don’t use Matchly for any posting, sharing, or discussing content of sexual nature involving children.

What if I see someone violate these guidelines? ⚠️

Here are some steps you can take if you see a message in violation of our Community Guidelines:

Report it:
You can always hit the Report button in our app in order to report a message for Bullying or Harassment, Spam, or because you just don’t like it. If you believe that a message needs immediate attention from our Support team, email us at safety@matchly.me.



Get help:
Sometimes, words can hurt just as much as sticks and stones! If you’re experiencing turmoil as a result of your Matchly experience, please reach out to a trained mental health professional to seek help. If you are in search of resources, our guide to Staying safe on Matchly lists various organizations that are ready and willing to help you.

Any messages that are deemed to be in violation of these Community Guidelines may be removed at our discretion at any time. Users in violation of any guideline may be banned from using Matchly, especially for repeat offenses or particularly heinous violations. Any illegal or criminal activity observed by the Matchly team may be reported to the correct authorities, along with any known information about the offending user. Our Community Guidelines may be updated to reflect new policies at any point in time, and all new updates are effective immediately upon publication.

Ultimately we built Matchly because we believe everyone deserves a place to share their personality and have fun without fear of bullying, judgment, or societal pressures.

With ❤️ from Team Matchly

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